Terms of Service

1. Acceptance and eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you do not agree to these Terms, do not use the Services. We may require acceptance of additional terms (such as an order form or a recruiter agreement) for certain features; in case of conflict, the additional signed terms control for that subject matter.

2. Definitions

“Employer” means a company that uses the Services to source, manage, and hire candidates. “Recruiter” means an independent recruiter or search firm participating in the marketplace. “Candidate” means an individual considered for a role.

“Marketplace” means the features through which Employers engage Recruiters. “Content” means information, data, text, and materials made available through the Services.

3. The Services

TAL.co provides recruiting infrastructure connecting Employers, Recruiters, AI agents, and Candidates, including a recruiting marketplace, recruiter operating system, AI-assisted workflows, and hiring analytics. We may add, modify, or discontinue features, and we strive to provide reliable availability but do not guarantee uninterrupted or error-free operation.

4. Accounts and security

You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your credentials, and for all activity under your account. Notify us promptly of any unauthorized use. We may refuse, suspend, or reclaim usernames and may require identity or eligibility verification.

5. Employer terms

Employers are responsible for the lawful, accurate, and non-discriminatory description of roles, for their hiring decisions, and for compliance with all applicable employment laws (including equal-opportunity, pay-transparency, background-check, and automated-employment-decision-tool laws).

Employers retain decision authority over all hiring outcomes. TAL.co provides tools and decision support; it does not make hiring decisions on an Employer's behalf.

6. Recruiter terms

Recruiters participate as independent contractors. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship between TAL.co and any Recruiter, and Recruiters are solely responsible for their own taxes, expenses, and business operations.

Recruiters must accurately represent their experience and only submit Candidates they are authorized to represent, with the necessary lawful basis and consents. Recruiters agree to the platform's submission, conduct, and quality standards.

Non-circumvention: Recruiters and Employers agree not to use the Services to identify a counterparty or Candidate and then transact outside the platform to avoid fees during the applicable engagement and for a reasonable period thereafter as set out in the applicable order form or recruiter agreement.

7. Marketplace, fees, and payment

Employers may engage Recruiters on a pay-on-success, managed, or other basis. Recruiter platform fees apply to successful placements or as otherwise agreed. Specific fees, commission splits, guarantee/replacement terms, and payment timing are set out in the applicable order form, pricing page, or recruiter agreement.

Fees are exclusive of taxes unless stated; you are responsible for applicable taxes other than taxes on our income. Payments may be processed by third-party payment providers subject to their terms. Except as required by law or expressly stated, fees are non-refundable.

A “placement” and any associated guarantee window are defined in the applicable engagement terms. No specific fee figures in marketing materials are binding; the controlling commercial terms are those you accept for a given engagement.

8. No guarantee of placement

Recruiting outcomes depend on many factors outside our control. We do not warrant or guarantee that any search will result in a submission, interview, offer, hire, or placement, or that it will occur within any timeframe.

9. Acceptable use and AI features

You agree to use the Services lawfully and in accordance with our Acceptable Use Policy and AI Use Policy. You will not misuse the Services, interfere with their operation, scrape or reverse-engineer them, or use them to infringe rights or violate law.

AI features provide decision support only and must be used with human review. You will not use AI features to make solely automated adverse decisions about individuals or to circumvent anti-discrimination or automated-employment-decision-tool obligations.

10. Candidate data and compliance obligations

If you upload, submit, or process Candidate data, you represent that you have a lawful basis to do so, have provided any required notices, and have obtained any required consents. You will honor Candidate rights and comply with applicable privacy and employment laws. As between the parties, Employers and Recruiters are the controllers of Candidate data they submit, and TAL.co processes such data on their behalf in accordance with the Privacy Policy and any applicable data processing addendum.

11. Your content and license

You retain ownership of Content you submit. You grant TAL.co a worldwide, non-exclusive license to host, process, transmit, display, and use your Content as necessary to provide, secure, and improve the Services and as permitted by the Privacy Policy. You are responsible for your Content and represent that you have the rights necessary to grant this license.

12. Intellectual property

The Services, including software, design, text, graphics, and trademarks, are owned by TAL.co or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purpose. All rights not expressly granted are reserved.

13. Feedback

If you provide suggestions or feedback, you grant TAL.co a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

14. Confidentiality

Each party may receive confidential information of the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care, except where disclosure is required by law. Candidate and hiring data are treated as confidential.

15. Third-party services and integrations

The Services may interoperate with third-party products (such as your ATS, CRM, or payment provider). Your use of those products is governed by their terms, and we are not responsible for them. We do not endorse and are not liable for third-party content or services.

16. Term, suspension, and termination

These Terms apply while you use the Services. You may stop using the Services at any time. We may suspend or terminate access (in whole or in part) for violation of these Terms, risk to the Services or others, non-payment, or as required by law. Provisions that by their nature should survive termination (including fees owed, IP, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution) survive.

17. Disclaimers of warranties

EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI-ASSISTED OUTPUTS WILL BE ACCURATE OR COMPLETE.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAL.CO AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO TAL.CO FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. Indemnification

You will indemnify and hold harmless TAL.co and its affiliates, officers, and employees from and against claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your Content, your use of the Services, your violation of these Terms or applicable law, or your hiring or recruiting decisions and practices.

20. Dispute resolution, arbitration, and governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws rules.

Except where prohibited by law, you and TAL.co agree to resolve disputes through binding individual arbitration administered under the rules of a recognized arbitration provider, seated in King County, Washington, rather than in court — except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or misuse claims.

To the extent permitted by law, disputes will be resolved on an individual basis, and you and TAL.co waive any right to participate in a class, collective, or representative action. If the class-action waiver is found unenforceable, the arbitration agreement is void as to that dispute. You may opt out of arbitration by written notice to [email protected] within 30 days of first accepting these Terms.

21. Changes to these Terms

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date and, where appropriate, by additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

22. General

Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control. Assignment: you may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.

Severability: if any provision is unenforceable, the rest remains in effect. No waiver: failure to enforce a provision is not a waiver. Entire agreement: these Terms, together with the Privacy Policy and any order form or recruiter agreement, are the entire agreement between us.

Notices: we may provide notices via the Services or to your account email. Contact: [email protected] · TAL.co, 1425 Broadway 22698, Seattle, WA 98112.

Disclaimer

This document is a general template provided for transparency and should be reviewed and adapted by qualified legal counsel. It does not constitute legal advice.